Database Coordinator


Shared Services


Perform a variety of duties relating to data hygiene, data pulls and lists, and preparation of a variety of management reports utilizing data gathered from the casino management system and/or other company-based systems.

Essential Functions:

  • Provide exceptional customer service to all internal and external customers.
  • Run database audit reports to ensure data is clean sending out clean up requests on data not entered according to standards
  • Create clear and concise spreadsheets and reports for assessment of data
  • Prepare analysis based on provided criteria
  • Research published data provided by other like industries for comparison
  • Monitor and verify accurate data input by employees advising of necessary corrections or changes
  • Correct customer address or other information
  • Prepare mailing lists for all direct mail and marketing pieces from the various gaming and resort systems
  • Maintain confidentiality of all data including but not limited to customer and company records
  • Sets up monthly direct marketing dynamic comps, groups and incentives in casino management system
  • Sets up groups, events, incentives and other codes for non-direct programs that require tracking as needed for property marketing, player development, bus groups, concerts, non-gaming discounts and promotions, etc.
  • Works with other departments to set up coding in other systems such as Micros, OfferCraft, Springer Miller, Opera, digital systems, ticket systems, marketing kiosk programs, and other non-gaming systems we utilize to ensure proper tracking and coding standards are followed and communicate with BI team for reporting purposes
  • Prepares prize matrix, reward worksheets and pro-formas for property marketing programs
  • Assist with outlet yield management, operations reporting and forecasting


  • Associate's degree (A. A.) or equivalent from two-year college or technical school; or two years related experience and/or training; or equivalent combination of education and experience.
  • 2+ year of experience with MS Access and MS Excel
  • Strong working knowledge of Microsoft Office.
  • Previous work experience utilizing math/analytical and computer science disciplines required.
  • Proficient in the use of PC’s and keyboarding skills.
  • Knowledge of SQL preferred.
  • Oracle Discover experience preferred
  • Demonstrated excellent communication skills, both verbal and written.
  • Demonstrated excellent math/statistical and analytical skills.
  • Demonstrated ability to learn new technologies quickly.
  • Understanding and working knowledge of the local/state/regional consumer markets.
  • Excellent guest service, people skills and organizational skills.
  • Previous casino experience preferred.
  • May be required to work days, nights, weekends and holidays


Tues. - Sat.


Based on experience

Rhythm City Casino Resort® is an Equal Opportunity Employer dedicated to non-discrimination in employment. We select the best qualified individual for the job based on job-related qualifications regardless of race, age, color, religion, sex, national origin, ancestry, marital status, sexual preference, disability or any other status protected by applicable law.

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