Database Coordinator

Department:

Shared Services

Summary:

Perform a variety of duties relating to data hygiene, data pulls and lists, and preparation of a variety of management reports utilizing data gathered from the casino management system and/or other company-based systems.

Essential Functions:

  • Provide exceptional customer service to all internal and external customers.
  • Run database audit reports to ensure data is clean sending out clean up requests on data not entered according to standards
  • Create clear and concise spreadsheets and reports for assessment of data
  • Prepare analysis based on provided criteria
  • Research published data provided by other like industries for comparison
  • Monitor and verify accurate data input by employees advising of necessary corrections or changes
  • Correct customer address or other information
  • Prepare mailing lists for all direct mail and marketing pieces from the various gaming and resort systems
  • Maintain confidentiality of all data including but not limited to customer and company records
  • Sets up monthly direct marketing dynamic comps, groups and incentives in casino management system
  • Sets up groups, events, incentives and other codes for non-direct programs that require tracking as needed for property marketing, player development, bus groups, concerts, non-gaming discounts and promotions, etc.
  • Works with other departments to set up coding in other systems such as Micros, OfferCraft, Springer Miller, Opera, digital systems, ticket systems, marketing kiosk programs, and other non-gaming systems we utilize to ensure proper tracking and coding standards are followed and communicate with BI team for reporting purposes
  • Prepares prize matrix, reward worksheets and pro-formas for property marketing programs
  • Assist with outlet yield management, operations reporting and forecasting

Required:

  • Associate's degree (A. A.) or equivalent from two-year college or technical school; or two years related experience and/or training; or equivalent combination of education and experience.
  • 2+ year of experience with MS Access and MS Excel
  • Strong working knowledge of Microsoft Office.
  • Previous work experience utilizing math/analytical and computer science disciplines required.
  • Proficient in the use of PC’s and keyboarding skills.
  • Knowledge of SQL preferred.
  • Oracle Discover experience preferred
  • Demonstrated excellent communication skills, both verbal and written.
  • Demonstrated excellent math/statistical and analytical skills.
  • Demonstrated ability to learn new technologies quickly.
  • Understanding and working knowledge of the local/state/regional consumer markets.
  • Excellent guest service, people skills and organizational skills.
  • Previous casino experience preferred.
  • May be required to work days, nights, weekends and holidays

Schedule:

Tues. - Sat.

Salary:

Based on experience

Rhythm City Casino Resort® is an Equal Opportunity Employer dedicated to non-discrimination in employment. We select the best qualified individual for the job based on job-related qualifications regardless of race, age, color, religion, sex, national origin, ancestry, marital status, sexual preference, disability or any other status protected by applicable law.

Please Click Here To View Our Provisions of the Smoke Free Air Act.
Please Click Here To View Employee Rights & Responsibilities.