Table Games - Sportsbook Cashier

Department:

Table Games

Summary:

The Sportsbook Cashier is responsible for the daily operation of the Sportsbook betting area at Rhythm City Casino; including verifying, issuing, and cashing out tickets. They must perform all of these duties with accuracy while maintaining the highest level of guest services.

Essential Functions:

  • Process wager requests from guests and input them into the wagering system.
  • Pays all winning bets according to proper odds to ensure that winning players receive accurate payments.
  • Accountable for assigned Cashier Bank and reconcile at the end of the shift.  
  • Handle a large volume of money efficiently and accurately.
  • Accurately record and update the MTL for Cash In and Cash Out transaction.
  • Obtain required documentation from guests when they reach CTR level.
  • Promote and educate patrons on the availability of all sports related products and wager types.
  • Be aware of any unusual or suspicious betting habits and report promptly to a supervisor.
  • Resolve customer complaints and escalate to a direct supervisor if needed.
  • Maintain and update betting boards for guests to view.
  • Ensure all voids are processed properly
  • Must follow all Elite Sportsbook Policies and Procedures.
  • Must attend required training including BSA/AML compliance.
  • Complies with all Iowa Racing and Gaming Commission Rules and Regulations and any other local, state, or federal guidelines.
  • Provide exceptional guest service to all customers.
  • Performs other duties as assigned.

Required:

  • High school Diploma or GED,
  • Minimum of 6 months prior experience utilizing computer systems to perform work,
  • Minimum of 6 months of prior cash handling experience, preferable in a high volume setting.
  • Demonstrated ability to perform basic mathematical calculations,
  • Demonstrated knowledge of sports betting lines, odds and betting options,
  • Preferred: Prior work experience in the sports industry,

Schedule:

Full-time or part-time available

Salary:

$14.25+tokes ($13+exp+$1.25 attendance incentive)

Rhythm City Casino Resort® is an Equal Opportunity Employer dedicated to non-discrimination in employment. We select the best qualified individual for the job based on job-related qualifications regardless of race, age, color, religion, sex, national origin, ancestry, marital status, sexual preference, disability or any other status protected by applicable law.

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