Food & Beverage Director

Department:

Administration

Summary:

The Food & Beverage Director is responsible for providing leadership and management for the F&B department, including planning, development and execution of all areas. The F&B Director provides overall strategic direction, encompassing a combination of high-volume buffet, high-end steak and seafood dining outlet, sports lounge, beverage, banquets, kitchens, stewarding and any other F&B related areas, as well as collaborating with other departments. The F&B Director is responsible for developing and meeting financial projections, goals, and objectives. The F&B Director is responsible for developing and training a highly skilled and motivated Food and Beverage team at all levels. This position is also responsible for ensuring all F&B outlets meet and maintain all company and State Health Department rules and regulations.

Essential Functions:

  • Identify new and innovative strategic opportunities to fit the changing business needs and property strategic priorities. Lead the concept development for all venues.
  • Develop distinctive signature services and products that provide “local flavor.”
  • Monitor F&B performance across the property and the Quad Cities market, effectively communicating trends and insights to the senior executive level. Identify action items and strategic initiatives to address potential issues and recommend approaches and partnership opportunities to achieve business success and ensure the property is moving forward with a clear competitive advantage.
  • Build and direct a high-performing management team by ensuring accountability to business strategies and driving financial performance and guest service delivery goals across all F&B outlets.
  • Develop new service techniques to ensure guest satisfaction at minimum operating costs by consistently focusing on guest feedback.
  • Provide oversight in the development and monitoring of financial budgets, sales and marketing strategies, and operations to produce both short and long-term profitability.
  • Responsible for obtaining maximum results in the utilization and appearance of the F&B areas, the quality levels, performance, and standards of service.
  • Develop new and analyze existing procedures and special promotions that will improve guest patronage under the guidelines of Rhythm City Casino Resort policies.
  • Full oversight of a large-scale banquet facility and team.
  • Ensure all company and outside training is communicated and executed to all respective areas in food and beverage.
  • Ability to travel to other Elite Casino properties to understand their F&B operations and assist with projects as necessary.
  • Utilize a “continuous improvement” approach to identify improvement opportunities, leverage creativity and flexibility in determining solutions, (create and execute plans).
  • Work closely with local, state, and governmental organizations in maintaining the highest standards of health, sanitation, and cleanliness in F&B areas.
  • Coordinate the selection, purchasing, storage, inventory, maintenance, and usage of all F&B related supplies and equipment.
  • Responsible for effectively managing, delegating duties, and the performance and development of department staff; inclusive of interviewing, hiring, training, evaluating, coaching, and termination of staff.
  • Ensure department employee engagement and culture strategies are implemented and executed to improve employee productivity and morale.
  • Develop and maintain effective communications amongst all operating departments.
  • Coordinate the development, interpretation and implementation of property policies, operating procedures and training programs, manuals, directives, menus, work schedules, rules and regulations for the F&B staff.
  • Support compliance with all internal procedures and regulatory requirements, including those associated with underage and intoxicated guests.
  • Adhere to current law and policy to provide a work environment free from illegal and discriminatory behavior.
  • Serve as periodic Manager on Duty (MOD), responsible for the direct supervision of all Casino operations and conduct of Casino employees while on duty.

Required:

  • Ten plus years of progressive leadership experience in Food & Beverage management.
  • Ability to be results oriented with proven leadership and successful project management experience and manage short- and long-term complex projects.
  • Possess overall knowledge of F&B preparation and presentation.

Schedule:

Full-time, includes nights and weekends

Salary:

Highly competetive salary based on experience

Rhythm City Casino Resort® is an Equal Opportunity Employer dedicated to non-discrimination in employment. We select the best qualified individual for the job based on job-related qualifications regardless of race, age, color, religion, sex, national origin, ancestry, marital status, sexual preference, disability or any other status protected by applicable law.

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