Table Games - Sportsbook Cashier

Summary:

The Sportsbook Cashier is responsible for the daily operation of the Sportsbook betting area at Rhythm City Casino; including verifying, issuing, and cashing out tickets. They must perform all of these duties with accuracy while maintaining the highest level of guest services.

Essential Functions:

• Process wager requests from guests and input them into the wagering system.
• Pays all winning bets according to proper odds to ensure that winning players receive accurate payments.
• Accountable for assigned Cashier Bank and reconcile at the end of the shift.  
• Handle a large volume of money efficiently and accurately.
• Accurately record and update the MTL for Cash In and Cash Out transaction.
• Obtain required documentation from guests when they reach CTR level.
• Promote and educate patrons on the availability of all sports related products and wager types.
• Be aware of any unusual or suspicious betting habits and report promptly to a supervisor.
• Resolve customer complaints and escalate to a direct supervisor if needed.
• Maintain and update betting boards for guests to view.
• Ensure all voids are processed properly
• Must follow all Elite Sportsbook Policies and Procedures.
• Must attend required training including BSA/AML compliance.
• Complies with all Iowa Racing and Gaming Commission Rules and Regulations and any other local, state, or federal guidelines.
• Provide exceptional guest service to all customers.
• Performs other duties as assigned.

Required:

• High school Diploma or GED,
• Minimum of 6 months prior experience utilizing computer systems to perform work,
• Minimum of 6 months of prior cash handling experience, preferable in a high volume setting.
• Demonstrated ability to perform basic mathematical calculations,
• Demonstrated knowledge of sports betting lines, odds and betting options,
• Preferred: Prior work experience in the sports industry,

Schedule:

Part-time: Schedule varies, swing shift

Salary:

Starts at $15/hr + tips & 40 hours PTO