Slot Dual Rate Supervisor

Department:

Slots

Summary:

Essential Functions:

  • Monitor the performance of slot machines, activity, and conditions of the casino slot areas ensuring all slot machines are operable and identified for repair as necessary.
  • Responsible for assisting guests and answering questions regarding the use of Resort Club cards, machine payouts, promotions, events, and the location of amenities and machines.
  • Stocks machines with tickets and conducts transactions for jackpots.
  • Provide exceptional guest service and effectively manage customer relations and properly resolve guest disputes in a courteous manner.
  • Accurately verify, calculate, and pay jackpots.
  • Accurately fill out paperwork pertaining to jackpot transactions.
  • Perform basic preventive maintenance and minor repair to slot machines.
  • Coach employees as needed during each shift.
  • Enforce company policies and procedures.

Required:

  • Knowledgeable of basic slot machine functions and be able to accurately explain to guests how to play and read them.
  • Ability to troubleshoot and complete slot-related paperwork with minimal errors.
  • Must be able to stand/walk for up to eight (8) consecutive hours.

Schedule:

FT: Wed-Sun 12:30a-8:30a

Salary:

8.19+tips/14.42(supervisor) +1.25 attendance bonus

Rhythm City Casino Resort® is an Equal Opportunity Employer dedicated to non-discrimination in employment. We select the best qualified individual for the job based on job-related qualifications regardless of race, age, color, religion, sex, national origin, ancestry, marital status, sexual preference, disability or any other status protected by applicable law.

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